SafetyWing Travel Insurance Claim Experience: Quick, Easy, and Worth It
We all know we should get travel insurance… but let’s be honest… most of us don’t. It’s easy to assume nothing will go wrong. I used to think it was a total waste of money too since I always paid for it for the ‘peace of mind’ and never used it until… I had an accident in Tokyo on my third international trip. I found myself incredibly relieved to be covered. In that moment, I was so glad I had SafetyWing by my side.
For more information about SafetyWing, check out my other post here.
A Small Accident That Could’ve Cost Me Big $$
I was out walking when I tripped and scraped an entire layer of skin off my leg. It doesn’t sound like a big deal, but I still squirm looking at the photos – it was that bad. Normally, I would’ve just thugged it out and hoped for the best, but this time I was highkey terrified it was going to get infected.
I knew if I didn’t have travel insurance, I would’ve avoided seeing a doctor altogether and probably have never-ending anxiety that I’ll need to chop my leg off if it was indeed infected. But thankfully, I had SafetyWing, and their support kicked in immediately.
Fast, Helpful Support from SafetyWing

I reached out, and they were super responsive – responded immediately. Not only did they explain what documents I’d need to submit a claim, but they even sent me a list of clinics they’ve worked with in Tokyo. That small step made such a huge difference – it gave me peace of mind and made finding care so much easier.
I visited a clinic in Tokyo, and while my leg wasn’t infected (thankfully!), it was healing really slowly. The doctor prescribed an ointment, and I was in and out in no time. Then came the shocker: The bill came to $320 AUD, for one quick visit that lasted less than 5 minutes.
Submitting a Claim Was Simple
To submit a claim with SafetyWing, I just needed to upload:
- All reports for the injury, including medical report and stamped prescription for medication
- Detailed invoices (to show what I paid for)
- Proof of payment (receipts showing that I paid)
I was reimbursed in just five days. No stress, no follow-ups, no red tape. That’s when I realised – this is exactly what I paid for.

Final Thoughts: Was It Worth It?
A lot of travelers skip insurance because they think, “I’ll be fine.” And to be honest, most of the time, you will be fine. But it only takes one small unexpected incident to suddenly be staring down a $300+ bill in a foreign country. Imagine if I broke my ankle when I fell… the bill would’ve been well over $1000+ after a visit to the hospital.
I’m so glad I had SafetyWing in my corner that day. If you’re a digital nomad, a long-term traveler, or just someone who values peace of mind while abroad, I highly recommend them.
You can check them out and sign up here or in the widget below!

